Senior Manager -Omni Channel
Myntra
Skills
- Supply Chain Management
- Omni-channel Operations
- Capacity Planning
- Stakeholder Management
- Customer Experience
- Logistics Planning
- Process Improvement
About the role
Metrics to be tracked:
Breaches
cancellations
Speed improvement
Wrong Product Received
Projects & Tasks:
Returns monitoring
Supply chain serviceability unlock
Handle planning and configuration for OMNI BAU & Events
Streamline customer escalations and CX experience for OMNI
Fulfilment training of brands on OMNI
Brand and supply facing stakeholder management
Capacity planning and orchestration
Product tracks
Mnow supply chain serviceability unlock
Handle planning and configuration for OMNI Mnow
Fulfilment training of brands on OMNI Mnow
Product and tech enablement
Capacity planning and orchestration (Regular + overnight)
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