Technical Program Manager, Trust and Safety Workspace Smart Review
Skills
- Technical Program Management
- SDLC
- ML Pipeline Management
- Generative AI
- LLM
- Cross-functional Stakeholder Management
- Risk Management
- OKRs
- Process Automation
- Executive Communication
About the role
About the job:
A problem isn’t truly solved until it’s solved for all. That’s why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Technical Program Manager at Google, you’ll use your technical expertise to lead complex, multi-disciplinary projects from start to finish. You’ll work with stakeholders to plan requirements, identify risks, manage project schedules, and communicate clearly with cross-functional partners across the company. You're equally comfortable explaining your team's analyses and recommendations to executives as you are discussing the technical tradeoffs in product development with engineers.
Responsibilities:
Establish required program structures/projects, manage cross-functional launch timelines and measure progress of the annual OKRs.
Partner closely with engineering, product, data science, and Trust and Safety (T&S) central teams to implement Applied AI solutions to address.
Establish/improve/automate Smartreview processes such as Intake, Triage, backlog processes and run program sprints.
Review key metrics pertaining to a program, monitor potential metric deviations, and define corrective actions for critical deviations.
Communicate program status, risks, and milestones clearly to cross-functional and executive leadership. Develop and launch project management best practices and measure adoption across the team.
Minimum qualifications:
Bachelor's degree in a technical field, or equivalent practical experience.
5 years of experience in program management.
Preferred qualifications:
Bachelor's degree in a quantitative field, e.g., Computer Science, Engineering, or equivalent practical experience.
Experience managing the full SDLC cycle and ML pipeline management while working with technical teams, with 8 years of experience as a technical program manager.
Experience working in a fast-paced , constantly evolving environment and strong communication skills with high attention to detail.
Advanced knowledge of AI solutions and demonstrated capability in embedding generative AI solutions and LLM capabilities into operational workflows.
Outstanding influencing and executive communication skills, and ability to build strong relationships with cross-functional partners.
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