HR Associate, Admin & Benefit Operations
ITC
Indiaonsitemidfull timeToday
ITC
ITC Limited | Full time
kolkat, India | Posted on 10/13/2026
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- Industry Administration
- Business Corporate
- Date Opened 10/13/2026
- Function Human Resource
- Job Type Full time
- Work Experience 1-3 years
- City kolkat
- State/Province West Bengal
- Country India
- Zip/Postal Code 700135
Job
Description
1.
Employee Lifecycle Administration
- Support end-to-end
administrative activities for employee onboarding and separation.
- Coordinate
employee documentation, office access, ID cards, welcome kits and other
joining requirements.
- Facilitate
registration of employees for transport, meal benefits, medical insurance
and workplace facilities.
- Coordinate
exit-related activities including asset recovery, access deactivation, exclusion
form transport & insurance and closure documentation.
- Maintain accurate
employee administration records and trackers.
2.
Employee Benefits Administration
a. Meal Benefits & Cafeteria
- Administer
employee meal benefits and cafeteria-related services.
- Process employee
registrations, activations, deactivations and monthly meal credit
allocations.
- Reconcile employee
eligibility and meal consumption records.
- Coordinate with
vendors for service delivery, invoice validation and issue resolution.
- Address employee
queries related to meal benefits and cafeteria services.
b. Insurance administration & support
- Coordinate
employee enrolments, exclusions and periodic updates under the medical
insurance policy.
- Liaise with
insurance providers/partners for employee additions and deletions.
- Maintain
insurance-related employee records and supporting documents.
- Assist employees
with insurance-related queries and coordinate resolution with relevant
stakeholders.
c. Transport
Administration
- Administer
employee transportation services and applicable conveyance allowance
processes.
- Manage employee
transport preferences, registrations, route allocation and onboarding.
- Maintain updated
transport databases and monthly employee rosters.
- Coordinate with
transport vendors for smooth and uninterrupted service delivery.
- Monitor transport
utilization and support monthly billing reconciliation.
- Resolve employee
queries and escalations relating to transport services.
- Support periodic
transport preference exercises and employee communications.
d. Travel & Relocation Coordination
- Coordinate
domestic business travel requirements including flights, hotels and local
transportation.
- Support employee
relocation and other approved travel requirements.
- Ensure travel
arrangements comply with applicable company policies and approval
processes.
- Maintain travel
records and support expense claim documentation.
- Liaise with travel
partners for timely and cost-effective arrangements.
5.
Vendor Management & Procurement
- Support vendor
onboarding, documentation and vendor code creation.
- Coordinate
procurement of office supplies, ID cards, welcome kits, employee gifts,
event materials and other administrative requirements.
- Obtain quotations,
prepare comparative statements and coordinate internal approvals.
- Maintain vendor
records, agreements and supporting documentation.
- Follow up with
vendors to ensure timely delivery and appropriate service quality.
6.
Invoice Processing & Financial Coordination
- Manage
administrative invoices from receipt through validation, approval and
submission to Finance.
- Process invoices
relating to transport, meal services, travel, telecom, ID cards,
administrative purchases, employee engagement activities and other
operational vendors.
- Verify invoices
against agreed commercials, supporting documents and services delivered.
- Maintain invoice
trackers and follow up to ensure timely processing and payment.
- Maintain
appropriate documentation for audit and compliance requirements.
7.
Corporate Prepaid Card Administration
- Track and
reconcile expenses incurred through corporate prepaid cards.
- Reconcile
transactions with appropriate invoices, bills and approvals.
- Prepare periodic
expenditure summaries and supporting documentation.
- Ensure expenses
are appropriately recorded and allocated.
- Maintain records
required for financial review and audit purposes.
8.
Facilities & Workplace Administration
- Support day-to-day
office administration and workplace operations.
- Coordinate with
facility teams for employee requirements and workplace-related concerns.
- Support parking,
gym, access control, security, visitor management and other workplace
services.
- Coordinate visitor
access and meeting room requirements, wherever applicable.
- Help maintain a
safe, organized and employee-friendly workplace.
9.
Employee Support
- Act as a point of
contact for routine employee administration queries.
- Provide support on
transport, insurance, meal benefits, travel, facilities and other
workplace services.
- Track employee
requests and ensure timely closure or escalation to the appropriate
stakeholder.
- Communicate
service updates and administrative information clearly to employees.
- Support employee
engagement activities and workplace initiatives as required.
10.
Reporting, Documentation & Compliance
- Maintain accurate
operational trackers, databases and administrative records.
- Prepare periodic
reports relating to transport, benefits, invoices, vendors and employee
services.
- Maintain
appropriate documents and records in accordance with organizational
guidelines.
- Support
internal/external audits by providing required records and supporting
documentation.
- Identify
opportunities to simplify processes, improve turnaround time and enhance
administrative efficiency.
- Good communication
and interpersonal skills
- Strong
coordination and follow-up skills
- Ability to work on
multiple areas simultaneously
- Good time
management skills
- Attention to
detail and accuracy
- Employee/customer
service orientation
- Vendor
coordination and relationship management
- Basic
understanding of invoice processing and reconciliation
- Ability to manage
multiple activities and priorities
- Working knowledge
of MS Excel, MS Word and PowerPoint
- Good documentation
and record-management skills
- Ability to work
effectively with employees, vendors and cross-functional teams
- Education: Graduate in any
discipline
- Experience: 1.5–3.5 years of
relevant experience in Administration, HR Operations, Employee Services,
Facilities or a similar role preferred.
- Prior exposure to
employee transport, vendor coordination, invoice processing, facilities,
travel or employee benefits administration would be an advantage.
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