HR & Talent Junior Analyst, Talent Operations

What you will do:
You will ensure that Talent, Position Management, and Performance Management data in our HR system is complete and correct, primarily focusing on creating and executing audits.
In this role, you will focus most of your time creating and executing audits of Talent, Position Management, and Performance Management data in our HR system. Execution of audits will require both analytics skills to identify potential data issues and stakeholder management as you work with HR & Talent stakeholders across the firm to confirm changes that need to be made in the system to ensure that data is corrected.
You will spend the rest of your time operating as a member of the Talent Operations team, which involves triaging and executing internal “customer” requests (which are managed via ServiceNow), as well as educating these “customers” on proper use of, maintenance of, and access to data and tools. You will also provide system support when needed.
You will support three core areas of our HR system in this role: Talent, Position Management, and Performance Management.
In addition to case management across areas, some examples of more specific work tasks related to each area of coverage can be found below.
Talent
You will support HR & Talent by preparing monthly audits of Talent data, coordinating the correct reports for individual HR & Talent Managers, and directly executing, or coordinating execution of, needed changes that arise from these audits. You will work cross-functionally to ensure that updates to Talent-related data (such as skill codes and titles) are executed correctly in our HR system, as requested by HR & Talent Managers. You will ensure correct processes and approvals are followed for Talent-related data changes, to ensure proper data integrity. And lastly, you will educate HR & Talent Managers on process and data submission templates required for mass Talent-related data changes.
Position Management
You will educate internal “customers” on Position Management processes, best practices, and use and access, as well as firm-wide and function-specific guidelines and procedures. You will identify and execute Position Management process and data improvements (including potential self-serve and/or automation opportunities), share best practices, and ensure that all processes are properly documented and adhered to. You will develop and run reports and audits to support data integrity, then use findings from the reports to work with core function leadership, as well as HR & Talent Managers, to identify Position Management changes needed to increase data integrity for their function. And lastly, you will provide limited technical support and system education.
Performance Management
You will support our new performance management tool and related processes, including conducting first order triage, data quality checks, and education of internal “customers”. You will work closely with HR & Talent Managers and functional leadership to coordinate the annual review process for colleagues and ensure that ratings and advancements data are correct as the result of annual reviews. You will pull reports, statistics, and data as requested, as well as monitor access levels and provide limited technical support and system education.
You will work out of our Gurugram (Delhi) operations hub, where many different teams who support our firm functions either regionally or globally operate. Teams in this hub support HR administration, compensation, finance, recruiting, analytics, design, learning, benefits, and more.
You will be part of a relatively new operations team called Talent Operations, which is responsible for maintaining integrity of our Talent, Position Management, and Performance Management data globally.
This role will support the Integrated Functions (e.g., Finance, People, Legal, etc.) that account for ~16,000 colleagues at the firm. You will work closely with HR & Talent leaders supporting the Integrated Functions to maintain data integrity, provide leverage, and help coordinate and complete key Talent, Position Management, and Performance Management activities.
In this role, you will be part of the broader People Transformation Team within the People Function and will have exposure to core talent areas include recruiting, on-boarding, performance management, learning & development, engagement, planning, compensation administration, and firm member relations.

Who you will work with:
Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward.
In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues—at all levels—will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you’ll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won’t find anywhere else.
When you join us, you will have:
Continuous learning:
Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
A voice that matters:
From day one, we value your ideas and contributions. You’ll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
Global community:
With colleagues across 65+ countries and over 100 different nationalities, our firm’s diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you’ll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
World-class benefits:
On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package, which includes medical, dental, mental health, and vision coverage for you, your spouse/partner, and children.

Your background:
Bachelor’s degree
3+ years of people, operations, and/or technology experience
Experience with and comfort using intermediate to advanced Excel to manipulate data required; Tableau preferred
Outstanding organizational skills and attention to detail
Strong customer-centric mindset and clear English communication skills
Ability to multi-task effectively and balance a partial case load while also completing recurring audits on schedule
Strong sense of ownership and ability to problem-solve independently and with others
Excellent judgment, maturity, and trustworthiness – especially with confidential data
Experience with HR processes, ticket management systems (e.g., ServiceNow), and/or HCM ERP tools (e.g., SAP SuccessFactors) preferred