Senior UX Designer

Role : UX Design
Location : Bangalore
Years of Experience Required : 4-6 years
Helping India go places
We
’
re an OTA - an Online Travel Agency
that has been helping India go places for over 26 years. In this journey, we
have grown to become one of the most loved and most used travel brands in
India.
We love travel,
and we also care deeply about the world we travel through. Our commitment to
sustainability has led us to plant over a million trees, contribute to waste
recycling initiatives at tourist spots, and support several other causes.
Listed on NASDAQ, MakeMyTrip became a unicorn long before the word became part
of everyday startup vocabulary.
Design at MakeMyTrip
At MakeMyTrip
and Goibibo, UX Design and User Research sit right at the heart of how we
conceptualise and build our products, services, and digital ecosystems. Over
the years, our design team has evolved from a supporting function into one of
India
’
s largest and most acclaimed design
organisations.
Our unified
design system,
Cosmos, powers seamless experiences across
devices, platforms, languages, and geographies. We take pride in our diverse,
multi-location team, whose deep domain expertise enables us to solve complex,
multi-layered challenges for travellers, hoteliers, and travel agents alike.
Beyond our core work, we actively nurture the design community through flagship
initiatives like
U
x
Now. It
’
s an environment built on continuous
learning, creative growth, and impactful opportunities - driven by a team that
genuinely loves to travel.
Looking for fellow travellers! Is that you?
We
’
re looking for a Senior User
Experience Designer who can balance thoughtfulness with agility, product and
business understanding with craftsmanship, and attention to detail with the
ability to move fast.
You
’
ll work in a fast-paced product
environment and see your designs move from early ideas to the hands of millions
of users. You
’
ll get real-time feedback, learn
from actual travell
er
behaviour, and shape experiences across one of
India
’
s top travel platforms.
We
’
re also looking for someone who is
curious about how design is evolving. You don
’
t need to be an AI expert, but you should have a basic understanding of
popular AI tools and how they can support modern design workflows - from
research synthesis and ideation to prototyping, content exploration, visual
references, and documentation.
And if you love
travel, you
’
ll love what we do.
What you
’
ll be doing:
•
Design smooth, intuitive travel
experiences across different lines of business such as Flights, Hotels,
Holidays, Cabs, Buses, Trains, and more.
•
Collaborate closely with
designers, product managers, researchers, engineers, business teams, and
analytics partners on India
’
s top travel app.
•
Understand the user experience
strategy for a product and drive design solutions based on usability,
consistency, business goals, time to market, and customer experience.
•
Create wireframes, storyboards,
user flows, prototypes, and process flows to effectively communicate
interaction design ideas.
•
Use insights from research,
data, user feedback, and experiments to improve usability, conversion, trust,
and customer satisfaction.
•
Stay aware of the latest mobile
and desktop design guidelines, platform conventions, accessibility
expectations, interaction patterns, and industry trends.
•
Use AI tools thoughtfully to
improve speed, exploration, research synthesis, content iteration, prototyping,
and design documentation.
•
Contribute to Cosmos, our
design system, by creating scalable patterns and maintaining consistency across
products and platforms.
What You
’
ll Bring to the
Team
•
4-6 years of experience in UX
design, interaction design, or experience design, preferably in consumer
internet, travel, e-commerce, fintech, mobility, or marketplace products.
•
An in-depth understanding of
design patterns across iOS, Android, mobile web, and desktop platforms.
•
Awareness of current design
trends, platform guidelines, accessibility standards, and evolving user
expectations across mobile and desktop experiences.
•
Strong product thinking and the
ability to combine user needs, business context, technology constraints, and
design craft to shape outcomes.
•
Proven expertise in end-to-end
UX design, combining visual mastery and interaction design with high-fidelity
prototyping and micro-interactions.
•
A practical understanding of AI
tools such as ChatGPT, Gemini, Claude, Cursor, Figma AI, or similar tools, and
how they can be used responsibly in the design process.
•
A strong portfolio that shows
your design process, problem-solving ability, attention to detail, and impact
on shipped products.
•
Demonstrated ability to be a
self-starter who can drive progress with clarity, ownership, and collaboration.
•
Expertise in Figma and
familiarity with tools such as Photoshop, Illustrator, After Effects, or other
visual design, prototyping, and wire framing tools.
•
Clear communication skills and
the ability to explain design decisions to cross-functional teams.
You
’
ll Enjoy This Role
If
•
You like turning complex travel
problems into simple, useful, and trustworthy experiences.
•
You care about both customer
delight and business impact.
•
You enjoy working with smart,
curious people across design, product, research, engineering, and business.
•
You
’
re excited by new
tools, including AI, and actively look for better ways to design, prototype,
and learn.